You are welcome to contact us any time for further information. We are all available to supply you best solution to help you.
..DETAILS... ~ Choose your set size from the drop down menu ~ Made from dark gray/black basalt, which is a natural type of volcanic rock ~ Each stone is 1" x 1" x 1" ~ One sided engraving is included and permanently etched into the dark stone, creating a gray stone color text ~ Hand washing is recommended ~ Each set comes of three or more comes packaged with a complimentary velvet pouch for storage ~ Every stone within the set will be engraved the same.
Processing time is only 2-3 business days!
...TO ORDER... ~ Double check your order as we engrave exactly as text is provided. ~ The more letters you provide, the smaller the text will appear ~ Expedited shipping options, if available, will be shown at checkout ~ Personalized items are not able to be returned or exchanged.
1.Q: What's your MOQ?
A: we are factory , so we have no MOQ , if need customized , please contact with me
2.Q: What are your payment terms?
A: We usually accept below payment terms:
Paypal , T/T , Western Union , Ecrow and so on
3.Q: What's your delivery time?
A: we have a lot in stock , It’s depends on the quantity and box ,
if our standard box ,usually only need 1-3 days
if need customized box , usually need 7-15days
4.Q: What's your sample time?
A: There are 2 cases—
1. if Our existing samples--1 day.
2. if Customized samples--2-3 days
5.Q: I have the logo; can you help us to do a "visual sample" for confirmation?
A: It's our pleasure to provide you our best service.
6.Q: Can you provide OEM service?
A: Yes, we can provide OEM / ODM service.
7.Q:What’s the material of your products?
A: Our products’ main material is soapstone ,basalt ,granite , marble , onyx and so on.
8.Q: Could I customized the products?
A: Yes, customized product is available , you can choose the color of stones or engrave your logo on the stone
9.Q:Could the sample charge be return?
A: Yes, we can refund it when you place your order.
10.What the package you have ?
A: we can do almost the package , such as opp bag , velvet bag , magnatic box , CMYK box , wooden box and so on.