1. Q: Are You A Factory or Trading Company?
A: We are factory.
2. Q: What's Your MOQ? A: We are factory, so we don't have MOQ. If need customization, the MOQ needs 500 sets.3. Q: What Are Your Payment Terms? A: We usually accept below payment terms: Paypal , T/T , Western Union , Ecrow and so on
4. Q: What's Your Sample Time? A: There are 2 cases- 1. If Our existing samples -- 2-3 days. 2. If Customized samples -- 7-10 days.5. Q: I Have Logo, Can You Help Us to Do A "Visual Sample" for Confirmation? A: It's our pleasure to provide you our best service.6. Q: Can You Provide OEM Service? A: Yes, we can provide OEM / ODM service.7. Q: What's the Material of Your Products? A: Our products' main materials are soapstone, basalt, granite, marble, onyx and so on.8. Q: Could I Customized the Products? A: Yes, customized product is available. Sizes, materials, designs and packages all can be customized.9. Q: Is the Sample Fee Refundable? A: Yes, we can refund it after you place an order with certain quantity.10. Q: What the Package You Have ? A: We can do almost the package, such as opp bag, velvet bag, magnatic box, CMYK box, wooden box and so on.